NYC Taxi dispatch strategies

2014 driver mood study ↗ Explore driver mood throughout a working day
18:00

Pickups per hour

LowHigh

Located by taxi zone

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24 hoursBaselineHumanized

Day by day over 30 days

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Methods and limitations
  1. Pickups are known only to the taxi zone (263 zones); the heat is a blur of zone points, and the busiest zone has the most pickups that hour.
  2. Pickup distance is straight-line at 20 km/h.
  3. Fleet size limits the share of requested trips that can be served.
  4. No shift covers 06:00–07:00, so almost no trips are served then.
  5. RL uses results from the prior run; its fatigue metrics are incomplete.
  6. Fatigue events count assignments beyond the continuous-work threshold, not unique drivers. The reduction is the average of the 30 daily percentage changes.
  7. Fatigue and meal metrics come from the old simulation engine and will be updated after a re-run.